Policies

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• Appointments are not confirmed until your service request form, and your secured $20 Non-refundable deposit.is received. (You will receive an invoice to secure deposit payment once your form is submitted and reviewed) 

• Landlords responsible for units, must pay 100% of the service call fee to secure a service call appointment. 

ALL UNITS MUST BE IN A SERVICEABLE POSITION BEFORE THE TECHNICIAN ARRIVES. IF YOUR UNIT IS NOT IN A SERVICEABLE POSITION YOUR APPOINTMENT MAY BE CANCELED OR RESCHEDULED AT THE TECHNICIANS DISCRETION.

• All customers must remain a distance of 6 feet during all services rendered by our highly qualified Technicians. 

• If you or someone in your home has COVID-19, has symptoms consistent with COVID-19, or has been in close contact with someone who has COVID-19, Wait to schedule non-emergency services that require entry into your home until it is safe to be around others